Privacy Policy

Effective Date: January 01, 2025

Welcome to Filmopixel! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how Filmopixel Film Production House ("Filmopixel," "we," "our," or "us") collects, uses, and protects your information. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When you interact with Filmopixel, we may collect the following types of personal information:

  • Name: To identify you and personalize our communication.
  • Email Address: For communication related to your projects and services, including updates, invoices, and promotional content.
  • Phone Number: To contact you in case of urgent matters or to discuss your services in detail.
  • Address: For billing, service delivery, and other correspondence related to your project.
  • Payment Information: For processing payments and completing transactions, including credit card details, bank account information, or other payment methods used for services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide, Maintain, and Improve Our Services: We use your personal data to deliver the services you request and ensure that we can meet your expectations. This includes film production, editing, post-production, and related activities.
  • To Communicate with You: We may use your email address and phone number to contact you regarding your project updates, service inquiries, or to inform you about new services, promotional offers, and important notifications related to your account.
  • To Process Payments and Manage Financial Transactions: We use your payment information to process payments for the services you’ve requested, manage billing and invoicing, and address any financial disputes or issues that may arise.
  • To Comply with Legal Obligations: We may use your personal data to comply with applicable laws, regulations, and legal obligations, including record-keeping, taxation, and contractual obligations.
  • To Prevent Fraud and Ensure Security: We may use your information to detect and prevent fraud or unauthorized access to our systems. This includes monitoring for suspicious activity related to payments or misuse of our services.

3. Data Retention

We are committed to ensuring the security and privacy of your personal data. We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This retention period is based on various factors, including legal obligations, contractual requirements, and the necessity to resolve disputes or enforce agreements. Below are some specific circumstances in which we may retain your data:

  • Contractual Obligations: We may retain your data for the duration of our contractual relationship with you, to fulfill the terms and conditions of any agreements made.
  • Legal Compliance: We may retain your data to comply with applicable laws, such as tax, financial, or regulatory obligations, or to meet legal requirements for record-keeping.
  • Dispute Resolution: We may retain your data to resolve any disputes or legal claims, which may require us to store your personal data for a certain period.
  • Enforcement of Agreements: We may retain your data to enforce our agreements, protect our rights, or to ensure compliance with terms of service or other legal obligations.

Once the retention period has expired, we will take appropriate measures to securely delete, anonymize, or otherwise dispose of your personal data. We ensure that all personal information is either permanently deleted or anonymized in a manner that prevents identification of individuals, ensuring complete confidentiality and privacy.

If you have any questions about our data retention practices or would like to request more specific information regarding the data we store, please feel free to contact us.

4. Data Security

We understand the importance of protecting your personal information and are committed to safeguarding your privacy. We take reasonable precautions to prevent unauthorized access, use, or disclosure of your personal data. These efforts include the use of advanced encryption technologies, secure servers, firewalls, and other industry-standard security measures. We follow strict protocols to maintain the confidentiality and integrity of your personal data at all times.

However, it is important to acknowledge that while we implement robust security practices, no method of data transmission or storage is 100% secure. Despite our best efforts, we cannot guarantee the absolute security of your personal data from unauthorized access, loss, misuse, or alteration. This is a shared responsibility, and we encourage you to take necessary precautions to protect your information, such as using secure networks when interacting with our services.

In the event of any security breach or potential vulnerability affecting your personal information, we will promptly take action to mitigate any risks and notify you in compliance with applicable laws and regulations. We continuously review and update our security practices to enhance our protection efforts and address emerging threats in the digital landscape.

If you have any concerns about the security of your personal information, please don't hesitate to contact us through the provided communication channels.

5. Sharing Your Information

We take your privacy seriously and do not sell, trade, or rent your personal information to third parties. However, there are certain circumstances under which we may share your information. These are outlined below:

With Service Providers

We may share your information with trusted third-party service providers who assist us in performing business-related functions. These may include:

  • Art & Entertainment Service Providers
  • Casting Agencies
  • Other Film Production Houses

These third parties are contractually obligated to protect your personal data and use it solely for the purposes for which we have engaged them. We ensure that they adhere to strict privacy and security protocols to protect your information.

For Legal Purposes

We may share your information if required by law, to comply with legal processes, or to protect our rights, property, or safety, or that of our customers and users. This includes, but is not limited to, the following situations:

  • To comply with legal obligations, such as court orders or subpoenas.
  • To investigate or address violations of our Terms of Service or other legal agreements.
  • To protect against fraudulent or illegal activities.

In such cases, we will take all necessary steps to ensure your data is handled securely and responsibly.

In Case of Business Transfers

In the event that Filmopixel undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of such a change through an updated privacy policy. The new entity will be bound by the same privacy principles and will protect your data according to this policy, unless otherwise stated in a new privacy policy.

If you have any questions or concerns about how your information is shared, please contact us at contact@filmopixel.com.

6. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated or controlled by us. These third-party sites and services are provided solely for your convenience and reference.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. When you click on a link to a third-party site, you will be directed to that third-party's site, and your interactions with that site are governed by their privacy policies.

We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit, as they may differ from our own. Your use of third-party websites is at your own risk, and we are not responsible for any damages or losses caused by or in connection with your interactions with these external sites.

Please be aware that our privacy policy does not apply to any third-party websites or services, and we are not responsible for any personal data you provide to these third-party sites. If you have any concerns about the privacy practices of third-party websites, we recommend contacting them directly for more information.

By using our website and services, you acknowledge and agree that we are not responsible for any content or actions of third-party websites, and that we encourage you to exercise caution when visiting third-party links.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies (collectively referred to as "cookies") to enhance your experience on our website. Cookies are small files that are stored on your device when you visit our site. These cookies help us understand how you interact with our website, analyze traffic patterns, and provide a more personalized user experience.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable core features such as security, site navigation, and accessibility.
  • Performance Cookies: These cookies help us analyze how visitors interact with our website, including which pages are visited most often. This information is used to improve the performance of the website.
  • Functionality Cookies: These cookies allow us to remember your preferences and settings (such as language preferences or region) to provide a more personalized experience on our website.
  • Targeting Cookies: These cookies are used to track your browsing habits across different websites. They may be used by third-party advertisers to deliver targeted advertisements that are relevant to your interests.
How We Use Cookies

Cookies are used for a variety of purposes, including:

  • Analyzing website traffic and user interactions to improve our services.
  • Enhancing the user experience by remembering your preferences and settings.
  • Delivering personalized content and advertisements based on your interests and browsing behavior.
  • Tracking the effectiveness of promotional campaigns and advertisements.

Your Control Over Cookies

You have control over the use of cookies on our website. You can choose to accept or reject cookies by adjusting your browser settings. Please note that rejecting cookies may impact your experience on our website, and some features may not function as intended.

How to Manage Cookie Preferences

Most web browsers allow you to manage cookie preferences through their settings. You can set your browser to block cookies or alert you when cookies are being sent. However, please note that disabling certain cookies may limit the functionality of our website or prevent you from accessing certain features. To manage your cookies, follow these steps based on your browser:

  • Google Chrome: Go to the "Settings" menu, click on "Privacy and security," and select "Cookies and other site data."
  • Mozilla Firefox: Open the "Options" menu, click on "Privacy & Security," and go to the "Cookies and Site Data" section.
  • Safari: Go to the "Preferences" menu, click on "Privacy," and manage your cookie settings under the "Cookies and website data" section.
  • Microsoft Edge: Open the "Settings" menu, click on "Cookies and site permissions," and adjust your cookie settings.

Third-Party Cookies

In addition to the cookies we use, third-party service providers may also place cookies on your device. These third parties may include advertising networks, analytics providers, and social media platforms. We have no control over these third-party cookies, and their use is governed by the privacy policies of the respective third parties.

Changes to Our Cookie Policy

We may update this Cookies and Tracking Technologies policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are using cookies and tracking technologies.

If you have any questions about our use of cookies or tracking technologies, please contact us at contact@filmopixel.com.

8. Access and Control Over Your Information

At Filmopixel, we value your privacy and believe in transparency about how we collect, store, and manage your personal information. You have certain rights regarding your personal information, and we are committed to providing you with access and control over it.

Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you. This includes details of the data we have collected, the purposes for which it is being used, and any third parties with whom it has been shared.
  • Correction: If you believe that the personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations that may require us to retain it. This right is also referred to as the 'right to be forgotten'.
  • Restriction: You may request that we limit the processing of your personal data under specific circumstances, such as when you contest the accuracy of the data, or you no longer wish for us to process it.
  • Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller where feasible.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.

How to Exercise Your Rights

If you would like to exercise any of these rights, please contact us using the contact information below. We will respond to your request within a reasonable time frame, and in any case, within the time period required by applicable law.

To ensure that your personal data is protected, we may need to verify your identity before processing your request. This is to prevent unauthorized access to your information.

Changes to This Section

We may update this section from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on our website, and we encourage you to review this section periodically for the latest information.

9. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. We strongly encourage parents and guardians to monitor their children’s online activities and to help enforce this policy by instructing their children never to provide personal information without their permission.

If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately at contact@filmopixel.com, and we will make efforts to remove such information from our systems.

In the event of a change in our privacy practices regarding children's information, we will update this section accordingly to reflect our new practices and policies.

10. Changes to this Privacy Policy

Filmopixel reserves the right to update, modify, or revise this Privacy Policy at any time. As our services evolve, or as legal, regulatory, or operational needs change, adjustments may be made to reflect these developments. These changes may include updates to our data collection practices, usage of collected information, or alterations to how we protect user privacy.

Any updates, modifications, or revisions to this Privacy Policy will be posted on this page. The effective date of the updated policy will be clearly indicated at the top of the page. Please take note of the "Effective Date" of the revised Privacy Policy to stay informed.

It is important to us that you are fully aware of how your information is being handled. Therefore, we encourage you to review this Privacy Policy periodically, especially when you visit our website or use our services. By continuing to use our services after any changes have been made, you agree to the revised terms of the Privacy Policy.

If you have any questions or concerns regarding any changes to this Privacy Policy, feel free to contact us at contact@filmopixel.com or through our other contact methods as provided on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please feel free to contact us:

Filmopixel Film Production House
Court Para, Ranaghat, Nadia, West Bengal, 741201
Contact Number: +91 8900058353
Email: contact@filmopixel.com